Get back to your training.
Need help with ForgeLyte Lift? Send us the details and we'll help you work through it.
Contact support
For the fastest help, include your iPhone model, iOS version, and the app screen you were using.
Email support →Restore access
Open ForgeLyte Lift, go to Settings, then choose Restore Purchases. Apple manages billing and refunds.
Apple billing support →Common questions
How do I restore my Pro purchase?
Open ForgeLyte Lift, go to Settings, and tap Restore Purchases. Make
sure you're signed in to the same Apple ID you used to buy Pro.
How do I cancel my subscription?
Apple manages all subscriptions. On your iPhone, open Settings, tap
your Apple Account at the top, open Subscriptions, and choose
ForgeLyte Lift. See
Apple's guide to canceling a subscription.
How do I get a refund?
Refunds are handled by Apple, not ForgeLyte. You can request one at
reportaproblem.apple.com.
How do I back up or move my workouts to a new iPhone?
Turn on iCloud Sync in Settings (Pro) to keep your log in your
iCloud account across devices. You can also export your full history
at any time with Export Workout History (CSV) in Settings.
My workouts aren't showing in Apple Health.
Check that Apple Health is turned on in ForgeLyte Lift Settings, and
that ForgeLyte Lift is allowed to write workouts in the Health app's
app permissions. Only workouts you finish after turning it on are
saved.